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Cancellation Policy

Please note our cancellation policy:

Karen has set aside time in her diary, specifically to see you. Please consider it a matter of courtesy and respect that if for any reason you can’t make your appointment that you call the clinic on 0432 978 688, so Karen can offer your appointment time to someone else and find a time that works better for you.

If you are running late, a courtesy call is recommended and appreciated. This enables adjustments for clients who are attending the clinic immediately after you.

Please note, we reserve the right to charge you for your appointment if you fail to attend an appointment without notice or if you cancel your appointment with less than 24 hours notice. The Cancellation Fee is 100% of the Appointment Fee.